Delivery and Returns
COVID-19 UPDATE - we ship all orders via ROYAL MAIL. Due to the current situation, some areas in the UK are experiencing disruption and delays - this is out of our control so please be patient.
UK delivery processing times and delivery costs
All products are sent out 1st class post, which is currently taking between 2-5 business days to arrive.
Greeting cards
We will send your order out within: 1-3 business days
1st class delivery: £1.50 (1-3 business days delivery)
Art prints
We will send your order out within: 2-5 business days
1st class delivery: £2.00 (1-3 business days delivery)
Mugs
We will send your order out within: 3-5 business days
Royal Mail 24: £2.90 (1-3 business days delivery)
T-shirts
We will send your order out within: 1-3 business days
1st class delivery: £2.90
Wrapping paper
We will send your order out within: 2-5 business days
1st class delivery: £2.00 (1-3 business days delivery)
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Europe delivery processing times and delivery costs
*due to Covid-19 - shipping to the Europe can take up to 4-6 weeks*
Greeting cards
processing time: 1-3 business days
Standard: £4 (not tracked)
International Air Tracked and signed: £10.50
Art prints
processing time: 2-5 business days
Standard: £4 (not tracked)
International Air Tracked and signed: £10.50
Wrapping paper
processing time: 2-5 business days
Standard: £4 (not tracked)
International Air Tracked and signed: £10.50
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USA delivery processing times and delivery costs
*due to Covid-19 - shipping to the USA can take up to 6 weeks*
Greeting cards
processing time: 1-3 business days
International Air Tracked and signed: £10.50
Art prints
processing time: 2-5 business days
International Air Tracked and signed: £10.50
Wrapping paper
processing time: 2-5 business days
International Air Tracked and signed: £10.50
Returns
We are a super small start-up business, we will accept returns within 14 days if there is an issue with the order.
If there is a problem with your product or it has arrived damaged (these things happen!), we will sort it out! There are real-life humans behind this brand, so if there is an issue then just drop us a line. Send an email to contact@southeast15.com